Holiday Inn Edinburgh Zoo By Ihg

Review by hotel critic

During my recent stay at the hotel, I discovered its suitability for business travelers seeking a blend of comfort and functionality. Conveniently located on a bus route to the city center, it provides easy access for meetings and events. The hotel boasts 14 fully equipped meeting rooms, each with panoramic views, ideal for hosting up to 120 delegates. I was impressed by the comprehensive conference menus, offering nourishing options to keep attendees energized throughout long sessions. Despite a few decor shortcomings and stained carpets, the room size and amenities met my needs. The atmosphere allowed for productive remote work, particularly because of reliable Wi-Fi and spacious areas to relax. Upon arrival, I faced a hiccup during check-in, but Nathan's warm demeanor exceeded expectations. Although he faced some challenges due to being new, his efforts to assist guests reflected the hotel's commitment to service. The fitness center and indoor pool were nice perks, further enhancing the overall experience. Breakfast was handled seamlessly the next morning, showcasing their willingness to accommodate last-minute requests. While improvements in staff training could enhance the experience, the supportive environment resonated well, particularly when dealing with unexpected challenges.